Atlantica Caldera Palace Hotel Hersonissos , Hersonissos (Crete)

I had an amazing week at this hotel. The food was exceptional, and the staff went above and beyond to make our stay enjoyable. The room we stayed in was spacious and had the most breathtaking views. However, it was disappointing that the main pools were freezing cold, which impacted our ability to enjoy that aspect of our vacation.

The hotel has its pros and cons. The rooms are spacious and comfortable, and the beach area is beautiful with clean water. However, the family pool is often overcrowded, and the dining experience did not meet five-star expectations, particularly during dinner. While we enjoyed our stay overall, I’m hesitant to recommend it for families with teenagers.

The hotel offered an exceptional experience with stunningly clean facilities and a focus on first-class service. The private pool right outside our room and the attention to detail were highlights, alongside excellent dining options, particularly at the a la carte restaurants. However, the entertainment was repetitive and could use more variety, and while the beach had potential, it was not as well maintained as I had hoped.

We had a fantastic week at the hotel with spacious rooms and great dining options. The staff was incredibly helpful and friendly, making our stay enjoyable. However, the beach area could use more upkeep, and we found the daytime activities were not as plentiful as expected.

We had a lovely stay at the hotel, with clean and spacious accommodations and great dining options. The staff was friendly and attentive, which added to our experience. However, our enjoyment was significantly impacted by an unfortunate illness during our stay, and our request for room changes and assistance with compensation was not handled satisfactorily. Overall, while the hotel has many great features, our experience was marred by that incident.